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Quality Improvement (QI) Coordinator

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Employment type: 
Years of experience: 
Required Qualification: 
Will be unpublished on: 
Wed, 18/04/2018 - 17:30



ICAP at Columbia University is an international non-governmental organization that aims to ensure the wellness of families and communities by strengthening health systems around the world. ICAP began working in Sierra Leone in 2014, partnering with the Ministry of Health and Sanitation (MOHS) to strengthen health systems by providing technical assistance, Quality Improvement and Nursing capacity building projects in Sierra Leone. In line with the broadened scope and objectives of ICAP work, the need for increased staff capacity around new and enlarged areas of focus have emerged. ICAP therefore, require the services of resourceful, experienced and dynamic professionals for the position of QI Coordinator:



The Quality Improvement (QI) Coordinator will work closely with Sierra Leone Health Facilities leadership and QI teams to support the successful implementation of QI projects using the Model for Improvement and its Plan-Do-Study-Act (PDSA) cycles. The QI Coordinator will support QI training and coaching, supportive supervision, and documentation of QI projects, and evaluation of QI initiatives.



Lead and facilitate health facility level supportive supervision, QI coaching, mentoring and implementation support for QI projects (including QI Collaboratives and other QI initiatives) in specific health program areas.

Provide hands-on support for training, including but not limited to, conducting, and evaluating training sessions, workshops, and other QI training projects. 

Support documentation of QI projects by providing training and oversight of health facility level QI teams to improve the completeness and accuracy of data collection for QI projects, working with ICAP M&E staff to conduct data quality assessment activities, and completing regular site visit reports to capture QI activities, challenges, processes and results.

Liaise with M&E staff for data quality assurance policies and procedures, data review and analysis. Prepare QI related data for presentation for a diverse range of audiences.

Document QItraining and technical assistance activities and help to produce and disseminate technical reports, guides, manuals, success stories, and other written materials. Support all project-related reporting requirements, including synthesizing lessons learned, and writing donor reports, success stories, and other key documents. 


Qualifications:  Education/Knowledge/Technical Skills and Experience

  • An advanced degree (MD, RN, MPH) in Medicine, Nursing, Public Health or related field including experience in low-resource settings is required;
  • Demonstrated success in leading formal quality improvement projects using the Model for Improvement or similar methods is strongly preferred;
  • Expertise in , training, training evaluation, and/or institutional capacity building would be a plus.  
  • Minimum 3 years of relevant experience and demonstrated expertise in the implementation of health programs in low-resource international settings
  • Minimum 2 years of relevant QI activities in low-resource settings and relevant adult education and/or training experience
  • Demonstrated proficiency in data analysis and presentation skills
  • Fluency in written and spoken English
  • Excellent verbal and written communications skills
  • Demonstrated talent in writing technical reports and developing training materials
  • Proficiency in basic computer skills, including use of Microsoft Word, PowerPoint and EXCEL.
  • Experience working in the health sector in Sierra Leone is preferred but not required;
  • Demonstrated proficiency in quality improvement using the Model for Improvement is strongly preferred.


Application Instruction

Interested candidates should apply via email with CV and a cover letter as Microsoft Word or pdf attachments to not later than 18th April 2018


The subject of the email should be the POSITION title and the applicant’s full name e.g.  Quality Improvement Coordinator– Jane Kamara.


Applications not sent in this format will NOT be processed.

Only short listed candidates will be contacted.



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